Where are we located? 

We are a family E-commerce-based business, proudly founded in the heart of Canada.

How to reach us? 

Drop us a line at support@bubuudecor.com and we will reach out to you as soon as we can.

What is your Shipping Policy? 

Fantastic news! We offer completely FREE shipping, no matter where you call home.

What are the estimated shipping times? 

Delivery times vary based on your location. Our orders are usually processed within 3-5 days from the purchase. Typically, most customers receive their products within 2-4 weeks after the order has been processed. If you have any delivery questions or concerns, please contact us at support@bubuudecor.com.

Where are you shipping from?

We partner with the best and most in-demand suppliers based in the US and Asia. Our collection of lighting fixtures is proudly handpicked based on the latest trends.

Will I be able to track my order?

Yes, you will receive a tracking number from our shipping partners. As we source our lighting fixtures from a variety of suppliers, your items may be shipped in several parcels, in such case, you will be able to track each parcel separately.

Do you offer returns?

We are truly committed to our business and our customers. Therefore, we are offering a FREE 30-day return policy, which means you have 30 days after receiving your item to request a return. Please see our Return Policy for details.

Do you accept custom orders?

Yes, we do! If you haven't found what you were looking for, reach out to us, and we will assist you in sourcing it.